Privacy Policy

Last Updated: September 25, 2024

House on the Rock Inspections ("HOTR Inspections," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us through our website hotrinspections.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website or subscribe to our email or text messaging services.

By accessing or using our Website or providing your information, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information from you when you interact with our Website or subscribe to our services.

1.1 Personal Information

Personal information is information that can be used to identify you as an individual. The types of personal information we may collect include:

• Name

• Email address

• Phone number

• Address (if applicable)

• Any other information you voluntarily provide

1.2 Non-Personal Information

We also collect non-personal information that does not directly identify you. This may include:

• Browser type and version

• Device type

• IP address

• Usage data, such as pages you view, time spent on the Website, and how you interact with the Website

2. How We Collect Information

We collect information from you in several ways:

2.1 Directly from You

• When you provide your contact information to subscribe to email and/or text message updates

• When you fill out forms on our Website

• When you contact us via email or phone

2.2 Automatically

• We use cookies and other tracking technologies to automatically collect information when you browse the Website. Cookies are small data files stored on your device that help us understand how you use our Website and improve your experience.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, as well as to communicate with you.

3.1 Email and Text Message Communications

If you have opted in to receive email or text messages from us, we will use your contact information to send you:

• Promotional content

• Service updates

• Inspection reminders

• Relevant offers and news

You may unsubscribe from these communications at any time by clicking the “Unsubscribe” link in emails or replying “STOP” to text messages.

3.2 Improving User Experience

We use non-personal information to analyze Website traffic, improve functionality, and enhance user experience. This includes improving Website content, features, and design based on user behavior.

3.3 Legal Obligations

In certain cases, we may use your information to comply with legal obligations or in response to lawful requests from government authorities.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted service providers that assist us in operating our Website or managing communication services (e.g., email distribution, text messaging platforms). These service providers are bound by confidentiality agreements and do not have the right to use your information for other purposes.

4.2 Legal Requirements

We may disclose your information if required by law, to protect our legal rights, or in response to a court order or government request.

4.3 Business Transfers

If House on the Rock Inspections undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. You will be notified of any such change and your choices regarding your information.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes implementing encryption, secure servers, and restricted access to sensitive data.

However, please be aware that no data transmission over the internet can be guaranteed as 100% secure, and we cannot ensure the absolute security of your information.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

6.1 Access and Update

You may request access to or update your personal information by contacting us at [Insert Contact Email or Phone].

6.2 Unsubscribe from Emails

You may opt out of marketing emails at any time by clicking the “Unsubscribe” link in the emails.

6.3 Opt-Out of Text Messages

To stop receiving text messages, reply “STOP” to any text message you receive from us.

6.4 Cookie Preferences

You can adjust your cookie settings through your browser. However, disabling cookies may affect your ability to use certain features of the Website.

7. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will delete that information as soon as possible.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make material changes to this policy, we will notify you by posting the updated policy on this page with the new “Last Updated” date. We encourage you to review this Privacy Policy regularly to stay informed of any updates.

9. Governing Law

This Privacy Policy is governed by the laws of the State of Tennessee, without regard to its conflict of laws principles. Any disputes arising from or relating to this Privacy Policy will be resolved in the courts located in Tennessee.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

House on the Rock Inspections
Website: hotrinspections.com
Email: admin@hotrinspections.com
Phone: 615-717-7900